ADP Mobility Assessments in Niagara

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You may be eligible for ADP mobility-aid funding if you:

• Live in Ontario and have a valid Ontario health card

• Have a long-term physical disability (6 months or longer)

• Need a mobility aid — a wheelchair, walker, power scooter or power wheelchair — to get around in your daily life

There is no income test for ADP. Eligibility is based on your physical need, not your finances.

Not sure whether your situation counts as long-term, or which device you actually need? That's exactly what the assessment is for — call us and ask before you buy anything.

• Walkers (including wheeled walkers / rollators)

• Manual wheelchairs

• Power wheelchairs

• Power scooters

If you need a different type of assistive device not listed here, call us — we will tell you honestly whether Khaled can assess for it or point you toward someone who can.

• ADP generally pays 75% of the approved price of the device. You (or your private insurance, if it covers the remainder) pay the other 25%.

• ADP pays 100% of the approved price if you receive benefits from Ontario Works, the Ontario Disability Support Program (ODSP), or Assistance for Children with Severe Disabilities (ACSD).

• The price that funding is based on is the ADP-approved price for that device — the vendor cannot charge you more than that price for the approved device itself.

• The assessment itself is not covered by ADP. Our assessment fees are published so there are no surprises: $100 for a walker assessment, $125 for a wheelchair assessment, and $150 for a power scooter or power wheelchair assessment. Some private insurance plans cover physiotherapy assessments — check your coverage.

• To receive funding, the device must be bought from an ADP-registered vendor. Khaled is your assessor and authorizer — he does not sell you the device. He assesses you, specifies what you need, completes and submits the ADP application on your behalf, and can help you coordinate device trials and a fitting follow-up with the vendor you choose.

1. Call us before you buy anything. Book an assessment — at your home or at our Thorold clinic — at (905) 378-4325 (or (289) 501-5158 when the clinic is closed). Do not buy the device first — if you buy before ADP approves your application, you may be responsible for the full cost.

2. Khaled assesses you. He will look at how you move, your strength and balance, and what you need the device to do. For a home assessment — especially for a power wheelchair or power scooter — he also looks at your home itself: doorways, thresholds, ramps, turning space, and where the device will be stored and charged.

3. Together, you choose the right device category and features. Where trials are appropriate, we can help you coordinate them with an ADP-registered vendor so you are not choosing from a catalogue alone.

4. Khaled completes and submits the ADP application on your behalf. You don't have to wrestle with the paperwork — he completes the application and submits it for ADP review. ADP review can take up to about 8 weeks, so it is worth starting before your need becomes urgent.

5. Once approved, you order through an ADP-registered vendor. ADP pays its share of the approved price directly under the program rules; you pay any remaining portion.

6. We follow up on fit and safe use. After your device arrives, we follow up to make sure it fits properly and that you — and your family or caregivers, where relevant — can use it safely at home.

A mobility device has to work in your house, not in a showroom. An assessment at home means:

• The device is matched to your actual doorways, hallways, bathroom, and entrances — critical for power wheelchairs and scooters

• Khaled sees how you really move through your day: bed, chair, kitchen, car, and the routes you use most

• Family members or caregivers can be part of the conversation about what's realistic and safe

• You avoid a difficult, sometimes impossible, trip to a clinic at the moment your mobility is at its worst

Home assessments are available across the Niagara Region and between Niagara and Oakville. If you prefer, assessments are also offered at our Thorold clinic — just say which you'd like when you book.

ADP may fund a replacement if your medical condition or functional ability has changed and your current aid no longer meets your needs, if your body size has changed so the aid no longer fits, or if the aid is worn out, out of warranty, and cannot be repaired at a reasonable cost. ADP does not cover aids that are lost, or repairs for damage caused by misuse or neglect. If your situation has changed, an assessment is the place to start — call us and describe what's changed.

ADP funding cannot move until an authorized assessor has seen the client — and authorizers are not always easy to find locally. Khaled Abdelnaeem is an ADP-authorized physiotherapist for wheelchairs, walkers, power scooters and power wheelchairs, and he assesses in the client's home across the Niagara Region and the Niagara–Oakville corridor.

We welcome referrals from:

• Equipment vendors whose customers need an authorizer assessment to complete an ADP application

• Hospital discharge teams and community care coordinators arranging mobility equipment for a safe discharge home

• Occupational therapists, family doctors and other clinicians whose patients need a mobility-aid assessment and application

• Retirement and long-term care teams supporting residents who need or need to replace a device

To refer a client, call the clinic at (905) 378-4325 (Mon, Wed & Fri, 8–6) or Khaled's mobile at (289) 501-5158 when the clinic is closed. We will confirm the assessment plan directly and keep you informed as the application progresses.

How much does the assessment cost?

ADP does not cover the assessment fee, so we publish ours — no surprises: $100 for a walker assessment, $125 for a wheelchair assessment, and $150 for a power scooter or power wheelchair assessment. Some private insurance plans cover physiotherapy assessments, so it's worth checking your coverage.

How long does ADP approval take?

ADP review can take up to about 8 weeks after the application is submitted. That's why we recommend starting the process early, especially if a hospital discharge or a worsening condition is involved.

Can I buy the device first and get reimbursed?

We strongly recommend against it. If you buy before ADP approves your application and the application is denied, you may be responsible for the full cost. Get assessed and approved first, then order through an ADP-registered vendor.

Do I need a referral from my doctor?

No referral is required to book an assessment with us — you can call directly. If a doctor, hospital or vendor has already told you that you need an ADP assessment, just mention that when you call.

Where do assessments happen?

Your choice: in your home — anywhere across the Niagara Region and between Niagara and Oakville — or at our clinic in Thorold. For power devices, a home assessment has an advantage: your home environment (doorways, ramps, turning space) is part of what needs assessing.

Who sells me the device — you or a store?

A store — an ADP-registered vendor. Khaled's role is the clinical one: assessment, device recommendation and specification, and the authorizer sections of your ADP application. That separation is how the program is designed to work, and it means the recommendation is based on your needs, not on what's in stock.

My current wheelchair no longer fits / is worn out. Can ADP help again?

Possibly. Replacement funding may be available when your condition or size has changed, or when the aid is worn out and cannot reasonably be repaired. Book an assessment and we will document what has changed.

I also need physiotherapy, not just equipment. Can you help with that too?

Yes. Brock Physio & Wellness provides in-home physiotherapy across the same area, as well as clinic-based treatment in Thorold. Many clients do both — treatment to improve mobility, and the right device to support it.

Clinic: (905) 378-4325 — Monday, Wednesday and Friday, 8 a.m. – 6 p.m.

Mobile (when the clinic is closed): (289) 501-5158

At home: assessments across the Niagara Region and between Niagara and Oakville

Visit: 3460 Schmon Pkwy, Thorold, ON — near Brock University, minutes from St. Catharines

If you or a family member is struggling to get around at home, the assessment is the first step — and it's the step that unlocks the funding.